When will my order be processed?
We process orders Monday through Friday. Most orders will be processed within 1-3 business days (for 80% of orders). Once processed, your order will be shipped the next business day. Please note, we do not ship on weekends.
Please allow extra time for your order to be processed during holidays and sale seasons. Orders to the USA typically range between approximately 5-9 business days due to distance traveling and customs.
If you need to change or cancel your order, please contact us immediately. Once your order has been processed, we will be unable to make any changes.
Will I be charged with customs and taxes?
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
Tracking your package:
Once your order has shipped you will receive an email from us with a tracking number and link to track your order. Please navigate to our tracking page.